Frequently Asked Questions

Frequently Asked Questions

Things You Need To Know

Things You Need To Know

Cell Phones

Generally, cell service is not available within the Park. There may be areas where service will be spotty at best, plan to be free of cell service while enjoying Glacier National Park. This will also apply to the use of GPS Navigation devices.
No Cell Phone

Boat Tours and Rentals

Are reservations required for Boat Tours?
Although reservations are not required, we highly recommend them to guarantee seating for the tour that best fits your schedule. We accept reservations for all of our tour locations via our website or by contacting the reservation office. Walk-up tickets are only available for same-day purchase at the ticket office of your selected tour location. Walk-up ticket availability at the location ticket office are extremely limited.
Can I make a reservation for watercraft rentals?
Reservations are available for a limited number of rental watercraft. Each reservation requires a 2 hour minimum rental and are only available at the specified morning time, rentals will be available on a first come first serve basis for the remainder of the day. Reservations are not available for Paddleboards at any location. Please see individual location pages for ticket office hours and reservation times. Our reservation system for rentals is currently in development and should be available in Early Season 2022. Please check our website and Facebook page for updates.
What precautions are you taking for COVID-19?
Glacier Park Boat Company will continue to have enhanced cleaning protocols on our tour boats and rental watercraft. The National Park Service will be utilizing the CDC’s Community Levels Tool to determine masking requirements within Glacier National Park. As a concessioner of GNP, we will follow all requirements and guidance issued by the National Park Service. Depending on the Community Levels in Flathead and Glacier Counties, masks may be required aboard our tour boats. https://www.nps.gov/glac/planyourvisit/conditions.htm
Will I need to purchase a vehicle reservation to get to my boat tour?
Glacier National Park has implemented a Vehicle Reservation system to drive the Going-to-the-Sun Road (GTSR). Reservations for Lake McDonald guarantee entry to the GTSR on the day of your reservation. Reservations for St. Mary Lake at Rising Sun will only allow access to the GTSR after the entire road has opened, typically the end of June or beginning of July. While a GTSR vehicle reservation will not be required to enter Rising Sun until the GTSR is opened, current Park entry fees still apply. Glacier Park Boat Company will provide your vehicle reservation 2 days prior to your scheduled boat tour via email. Please be prepared to show your vehicle reservation at the Park entrance. To access the GTSR for reservations at Many Glacier or Two Medicine, you must purchase a GTSR vehicle reservation from the National Park Service. For more information on the vehicle reservation system at Glacier National Park, please visit their website at

https://www.nps.gov/glac/planyourvisit/gtsrticketedentry.htm
What time should I arrive at the dock for my tour?
You should arrive at the location’s ticket office at least 30 minutes prior to your tour’s scheduled departure time. Any passenger that is not ready to board the boat 10 minutes prior to the departure will forfeit their seat. Please provide plenty of time to arrive at the ticket office.
Do you allow Dogs on Tour and Rental boats?
Only service animals are permitted on Glacier Park Boat Company tour and rental boats. Service Animals are defined by the ADA as dogs that are individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animals that are not trained to perform tasks that mitigate the effects of a disability, including dogs that are used purely to provide comfort or emotional support (also known as therapy animals) are considered pets.
Are guns allowed on boat tours?
While firearms are permitted in Glacier National Park, they are not allowed on any Glacier Park Boat Company tour boats or rental watercraft. This policy also applies to those individuals with a conceal carry permit. Firearms should be secured in the individual’s vehicle prior to boarding or renting our boats.
Can I bring food or drinks onto tour boats?
Food and beverages are permitted on tour boats. We ask that all trash is disposed of properly in keeping with Glacier National Park’s Leave No Trace principles.
What is the Cancellation Policy?
Tours, Rentals and Return Trip tickets must be cancelled at least 3-days prior to the scheduled activity, tour cancellations will be assessed a $5.00 per seat cancellation fee, rental cancellations will be assessed a $10 cancellation fee per reservation and one-way return trip ticket cancellations will be assessed a $2.00 per seat cancellation fee. Reservations made within 3-days of the scheduled activity are non-refundable.
It is raining, will my tour be cancelled?
Tours will operate in all weather conditions as the boats are enclosed and heated. Tours will only be cancelled in the event of extreme weather events. In the unlikely event this happens, full refunds will be issued at the ticket office when the cancellation is announced.
Are restrooms available on the boats?
There are no restrooms available on the boats. There are restrooms available near each of the ticket offices and Park Service outhouses available on some trails. Please reference the individual location pages on our website for additional restroom information.

Location and Hiking Information

What is the additional cost of Guided Hikes?
There is no additional cost associated with the hikes associated with our boat tours.
How difficult is the hike between Swiftcurrent Lake and Lake Josephine?
The trail between the two lakes is 0.2 miles one way and is the equivalent of climbing up and down 5 flights of stairs. The trail is paved, but a bit uneven. All passengers are required to disembark and hike to Lake Josephine, passengers cannot stay aboard the boat at the head of Swiftcurrent Lake.
I choose the hiking option, am I still able to hike on my own?
At any time, you can choose to hike on your own, please make sure to let your guide know and check the boat return times on the back of your return ticket. For safety reasons, we do not recommend hiking alone.
How do I catch a return boat?
Your boat captain will provide a ticket with return boat times. All return boat seating is on a space available basis. Many of the return boats will make multiple trips. Please keep in mind that if you miss the last return time at your location, there will not be another boat coming back. See our Hiking Information page for more information on return boats.
If I hike out, can I ride the boat back to the main dock?
One-way return trip tickets are available for purchase on our website or at the ticket office for Two Medicine and Many Glacier. One-way return tickets are available for return boat trips only from the head of the lake, not up-lake travel to the main dock. Please check in at the ticket office prior to your hike to pick up your one-way return tickets and to verify return boat times and information.
Where can I see glaciers from the boat?
You can see Sexton Glacier from our tour at St. Mary Lake at Rising Sun. On our Many Glacier boat tour you will get glimpses of Gem and Salamander Glacier.
How should I prepare for my hike?
The weather in Glacier National Park can change quickly. We suggest dressing in layers and be ready for any type of weather. Hiking boots are not required, but we do suggest sturdy footwear while hiking. We also recommend bringing plenty of water and snacks on your hike to stay hydrated and energized while hiking. Bear spray is suggested, but must be stowed in a backpack or bag while onboard the boat.
I want to hike to Grinnell Glacier, but want to leave later in the day, can I do that?
All Many Glacier boat tours stop at the head of Lake Josephine to allow passengers to disembark for hiking. Please keep in mind that our last pick-up time is 5:30 pm, if you are not at the dock at 5:30 pm there will not be a boat returning and you would have to hike the additional 3 miles back to the Many Glacier Hotel. We do not suggest hiking from any tour later than 11:00 am if you want a return boat to the Many Glacier Hotel.
Can I hike to St. Mary’s Falls from your boat tour?
Beginning in 2022, we will not be offering hiking from our tours at St. Mary Lake, there will not be a return boat. It would be necessary to catch a shuttle back to the Rising Sun parking lot, we do not recommend walking along Going-to-the-Sun Road.

Glacier National Park

Will I have cell service while in GNP?
Generally, cell service is not available within the Park. There may be areas where service will be spotty at best, plan to be free of cell service while enjoying Glacier National Park. This will also apply to the use of GPS Navigation devices.
What type of fishing license will I need in GNP?
There is no fishing license required within Glacier National Park. You will need to follow the Park’s fishing regulations. These are available at each of the ranger stations, as well as the Glacier National Park website. Regulations will be varying based upon season and body of water.
Can I bring my personal kayak into the lakes?
In order to utilize personal watercraft on the lakes of GNP, AIS inspections are required. Please see the Glacier National Park website for more information and to check which lakes are open for boating.
Park entrance delays and temporary valley closures may occur during heavy seasonal visitation. Please inform the Ranger at the Park entrance you have a boat tour reservation and be prepared to show your confirmation letter for entry. We recommend you plan to arrive at your location at least 1 hour prior to your scheduled tour time to allow extra time to get to the ticket office.

This service is operated by Glacier Park Boat Company, a Concessioner under contract with the U.S. Government and administered by the National Park Service. The Concessioner is responsible for conducting these operations in a satisfactory manner. Services and prices are approved by the National Park Service.

Please address comments to:
Superintendent
Glacier National Park
PO Box 128
West Glacier, Montana 59936

Contact Us Today
Glacier Park Boats Logo

Glacier Park Boat Company
282 Sunrise Creek Loop
Columbia Falls, MT 59912
406-257-2426
888-611-0747

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